Refund Policy

Effective Date: 18.08.2024
Owner: Mikita Tarasau,
Individual Entrepreneur (business registration number: 324087019)
Website: https://tarasov.school/

1. Introduction
At TARASOV.SCHOOL ("we," "our," or "us"), we are committed to ensuring that our users are satisfied with their purchase. If for any reason you are not completely satisfied with your purchase of our educational programs, you may be entitled to a refund under the European Union's consumer protection laws.
2. Right of Withdrawal
Under the EU Consumer Rights Directive, you have the right to withdraw from your purchase within 14 days of the date you receive confirmation of your purchase. If you wish to exercise this right, please review the following details:
3. How to Request a Refund
To request a refund, please follow these steps:

1. Contact Us:

• Send an email to hello@tarasov.school with your refund request.
• Alternatively, you can contact our technical support team via the support link provided in your confirmation email.

1. Include Required Information:

• In your refund request, please include the following information:
• Full name
• Email address used for the purchase
• Details of the course or educational program purchased
• Order number (if available)
• Reason for requesting a refund

1. Response Time:

• We will acknowledge receipt of your refund request within 2 business days.

4. Processing the Refund

• Refund Details:
• Refunds will be processed in full to the original payment method used during the purchase.
• Refunds will be issued within 14 days of receiving your valid refund request.
• Conditions for Refund:
• Your refund request must be submitted within 14 days of receiving confirmation of your purchase.
• The educational content should not have been accessed or downloaded beyond the initial preview or trial period if applicable. If access to the course has already started, the right of withdrawal may no longer apply.

5. Exceptions to the Right of Withdrawal
The right of withdrawal does not apply in the following situations:

• Digital Content:
• If you have expressly consented to start accessing the digital content (such as streaming videos) immediately and acknowledged that doing so will waive your right of withdrawal, the right to a refund may be forfeited once you begin accessing the content.

6. Contact Information
For any questions or concerns regarding refunds or if you need assistance with your refund request, please contact us at:

• Email Address: hello@tarasov.school

7. Amendments
We reserve the right to amend this Refund Policy from time to time to reflect changes in the law or our business practices. Any changes to this policy will be communicated to users via email or on our website.

By purchasing our educational programs, you acknowledge that you have read, understood, and agreed to this Refund Policy.
Feel free to modify the placeholders with your specific details and ensure that the policy aligns with the exact nature of your offerings and business practices.